Frequently Asked Questions for Students
- What happens if I need to change details about my course?
If there are any changes to your course’s public details, such as timing, location, or content, you are responsible for communicating these changes directly to your enrolled students.
- Who is responsible for the course logistics, such as location and materials?
Providers are entirely responsible for all aspects of their course, including selecting the location, arranging materials, and any other logistical requirements.
- Does CourseCow offer discounts on course fees?
While we do not offer discounts at this time, we may introduce promotions in the future. When we do, discounts will apply to the gross course cost, but the commission rate will remain the same.
- What if my course offers credentials upon completion?
Providers have the discretion to distribute credentials to individuals who have successfully completed their courses according to their preferred method. Providers exclusively hold the authority and responsibility for the administration of credential distribution.
- What responsibilities do I have regarding the course content?
Providers are responsible for their course title, length, description, and cost. It’s crucial to ensure your course descriptions are accurate and compelling to attract students.
- How are payments handled on CourseCow?
Students pay providers directly. As a provider, you’ll set up your payment processing through Stripe, allowing you to receive payments instantly into your account (minus the platform 30% commission) when a student enrolls in your course.
- Is there a fee for listing my courses on CourseCow?
No, listing your courses on CourseCow is completely free. We do not charge providers for posting their courses on our platform.
- What types of courses can I offer on CourseCow?
At CourseCow, we exclusively support in-person or live virtual courses across a wide range of subjects. Whether you’re teaching arts, technology, business skills, wellness, or any other field, you can offer your course as long as it’s conducted face-to-face.
- What are Stripe's payout policies?
Stripe's payout policies depend on your account status, number of transactions, and account age. Please see Stripe's terms and conditions for more information, as these details can affect how and when you receive payments.
- What if students have questions or need support?
Students can reach out to each provider for specific questions through a public email address you post with each course. For platform-related queries, our support team is here to help.