What happens if my course violates the content policy?
If your course is flagged for violating our content policy, your account will be suspended during an investigation. Violations may lead to permanent termination of your provider account at our discretion.
What kind of courses are not allowed?
We do not tolerate courses that involve hate speech, harassment, unsafe or illegal activities, financial pyramid schemes, or infringement of intellectual property rights. Courses must offer genuine educational value and adhere to professionalism and decency.
What about rescheduling courses?
Reschedules (both by you and the student) are handled offline by you, based on your policy. It’s important to communicate any changes to your students promptly and clearly.
How are refunds handled?
Refunds are handled through Stripe or offline based on your policies. You can post specific refund policies for each course, which are displayed to students.
What information can I collect from students?
You can determine which information you collect for each student, such as name, email, phone, additional notes, and address. This helps you tailor your course and communication effectively.
How can I see who has registered for my courses?
You will receive an email notification for each student registration. Additionally, you can see student registrations in your Provider dashboard.